During field visits by officers of Parcel Directorate it has been observed that there is a lack of awareness relating to on going PNOP implementation and recent changes made in work process among the staff posted in parcel hubs & Nodal Delivery Centres. As a result, the staff is habitually working according to the earlier process.
In order to ease understanding and enable the staff to adapt and work as per revised process, a step by step process workflow for Hubs & Nodal Delivery Centres is attached. The process flow should be printed on flex / vinyl of appropriate size and prominently displayed on the wall of hubs / NDCS. Soft Copy of open file of the
workflow for printing by circles is attached (for the size 3" * 6").
Circles may like to translate the text in regional languages for use in their offices. Similar illustrations of approved copy of lay out of the facility may also be printed on a flex banner /vinyl in the appropriate visible size and same also be displayed.
Step By Step Process Flow at Parcel Hub
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